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By Sarah Falson | Wednesday | 24/10/2007
Choice magazine has given the nod to Australian broadband company Internode, which has topped the list of national ADSL2+ providers for customer satisfaction. Nearly 4,000 ISP customers took part in the survey, which awarded Internode for its satisfying price, performance and customer support in association with its Extreme ADSL2+ broadband service.
A high 74 per cent of customers rated themselves "very satisfied" with Internode's service, which is unusually high compared to the second place winner, iiNet, with 48 per cent.
The company also gained second place in terms of customer satisfaction for its first-generation broadband ADSL service.
The Choice internet survey takes place every six months and answers questions about the quality of service, performance, cost, and support of the ISPs and their associated services.
"Internode users were more likely to be very satisfied overall and with their connection speed, total cost and payment options (for ADSL2+ services)," said the Choice ISP Satisfaction Survey report.
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