Customers who are upset that they were sold an Hitachi 1080i plasma under the guise of a superior 1080p model due to misleading advertising from the Japanese electronics brand, can receive a full refund for the TV if they contact their local Harvey Norman store – but neither Hitachi nor the retailer are advertising this fact.
SmartHouse News was contacted today by a disgruntled consumer who bought a 50-inch Hitachi 1080i plasma, as it was advertised as ‘Full HD', for use as a client viewing monitor in his HD edit suite at media company Trace Elements Media in Adelaide.
According to the consumer – Trace Elements Media managing director, Tim Ash – the Harvey Norman store at which he bought his Hitachi plasma offered him a "replacement screen".
