In Europe families are being warned certain Miele washing machines could explode sending shards of glass across kitchen floors. More than 50 incidents of appliances exploding are being investigated in Europe. In some cases glass doors are shattering, while other owners have reported the doors simply falling out of their housing.
Late last month Miele chose not to respond to claims they are deliberately price gouging Australian consumers.
In some cases Miele products are up to $8,000 more expensive for the same products in Australia than in the USA.
At Winnings Appliances in Sydney the 549L Miele Fridge K1801VI is selling for $14,999. US Appliances is selling the same Miele refrigerator for $6,095. SmartHouse has also identified several other Miele products that are up to 60% more expensive in Australia than both the USA and Europe.
|A side by side price comparison between Winnings and US appliances|
In Europe Which? Magazine, which is similar to the Australian magazine Choice, is warning consumers about the Miele washing machines.
Home product researcher at Which?, Adrian Porter, said: "Just when you thought it was safe to go back in the kitchen, it seems that some washing machine doors may be falling out or exploding, leaving kitchens covered in shards of glass."
One woman wrote on a comment forum in Europe "My Miele W3740 washing machine glass door suddenly exploded shedding shattered glass and water around the room. The machine cost Â£700 and is only 20 months old so still within guarantee."
Another forum writer said: "My Miele W1613 had been unused for a few days when a bang was heard. On inspection the inner glass door had exploded. Just to clarify: it was not in use at the time."