Samsung Suspend Android 4.3 Upgrade to S3 Smartphone

Written by David Richards     19/11/2013 | 08:29 | Category: PHONES

Samsung has moved to suspend Android 4.3 upgrades of its Galaxy S3 due to a number of issues that have caused theS3 smartphone to crash.

Samsung Suspend Android 4.3 Upgrade to S3 Smartphone

Rolled out on the Samsung Galaxy S4 last week, the blame is being attributed to hardware incompatibility issues.

A raft of consumer complaints forced Samsung to react and pull the plug on the latest Jelly Bean patch.

Trusted Reviews said that the Android 4.3 Samsung Galaxy S3 update has seen a mass of high-profile issues introduced, with users reporting everything from random handset freezing and Wi-Fi issues to severe battery drain, none of which was present prior to the software release.

Now, Samsung has acknowledged the issue, with an official spokesperson for the Korean manufacturer revealing the S3's Android 4.3 update has now been pulled.

"As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended," Samsung stated. They added: "We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility."

With further Samsung Galaxy S3 problems raised by the software update including devices freezing during incoming calls and disrupted music playback, the issues have not been reported on the Android 4.3 update introduced to the Galaxy S4.

With reports suggesting that Samsung could have rushed the Android update to market in order to add Samsung Galaxy Gear compatibility to the S3, those who have not already made the jump to Android 4.3 now face an indefinite wait to add the new features.