A 4SquareMedia Website

SECTIONS
> Wearable Technology
> Appliances
> Automation
> Automotive
> Buyers Guide
> CEDIA 2010
> Comment
> CES
> Content & Downloads
> Digital Photography
> Gaming
> Green Energy
> HD
> Home Cinema
> Home Office
> How Stuff Works
> Installation
> Portable Players
> Media Centres
> Phones
Accessories
Home
Industry
Mobile
MP3 Player
Smartphones & PDAs
VoIP
> Real Sound
> Reviews
> Smart Awards 2013
> Smart Ideas
> Trio Awards 08
> TVs & Large Display
> Wireless & Networking
PRODUCT REVIEW
> Featured Reviews
SERVICES
> Advertising
> Competitions
> Contact
> Disclaimer
> Signup
> Terms & Conditions
SUBSCRIBE
> Subscribe to Newsletter
> Subscribe to Magazine



Top 10 Viewed Articles
  1. Who Has The Best LCD TV: Sony, Toshiba Or Samsung?
  2. FIRST LCD TV REVIEW: LG Scarlet 60 Vs Samsung Series 6
  3. Sony PS4 Not Far Away
  4. The Humble PC Gets A Whopping Makeover
  5. Sony Bravia LCD TVs Vs Samsung LED HD TVs Which is Best?
  6. Toshiba Working With Microsoft On New Entertainment Xbox
  7. Blu-ray Xbox 360 Planned By Microsoft
  8. Massive Failure Rate For Xbox 360 Exposed
  9. Free Sony PS3 Con
  10. How To Build Your Own Digital Media Server: Part I
Top 10 Viewed Reviews
  1. First Review: Samsung Series 7 LED TV
  2. Movies On-The-Go With Teac DVD Boombox
  3. Who Has The Best 32-inch Screen: Panasonic, Samsung, or Sony?
  4. Who Has The Best Home Theatre Kit? Denon vs Bose
  5. Every Bit Of Defence Counts
  6. New Denon Home Theatre Makes Bose Look Like Yesterdays Technology
  7. Best Media Player On The Market
  8. At $1,499 The Aldi Medion 17-inch Notebook Is A Steal
  9. Affordable Noise Cancelling Headphones That Work
  10. B&W 600 Speaker Delivers Real Sound





SECTIONS / PHONES

Kogan Mobile Cuts Off..Optus Picks Up

By Oonagh Reidy | Wednesday | 21/08/2013

As Kogan Mobile supplier ispOne goes under, Optus scrambles to pick up.


As the fallout from the ispOne collapse continues, the real winners appear to be the telcos, vindicated by Kogan Mobile's seemingly too good to be true "unlimited" offer. 

On Tuesday, Optus began offering a 'special deal' for abandoned Kogan and Aldi mobile users. However, neither Vodafone nor Telstra, who supplied the wholesale service to the now insolvent ispOne, are looking to attract Kogan's data hungry users, whose cut price "unlimited" mobile service is now defunct.  

An Optus spokesperson told CN it has received a "positive" response for providing a solution to Kogan Mobile users so fast, in what appears to be a clear move to gain new customers from arch rival Telstra, who are currently shifting Kogan users to a limited 7 Day Plan, after which their service is gone.  

More than 280,000 users are said to be affected by ispOne's collapse. 

Kogan confirmed its mobile customers who have remaining credit will have their entire balance refunded to them, calculated as the pro-rata amount

A Kogan spokesperson said they are making "no further statement" on the issue, when contacted by CN. This is a far cry from the massive deal the e-tailer made about the mobile deal launched last year. 

The cut off of its mobile service is a massive PR nightmare for Kogan, now faced with the fallout from ispOne's collapse.  

Some Kogan Mobile customers complained on Whirlpool they only received a email notifying them of the termination of service, and were not happy. 

However, Melbourne-based Kogan doesn't have too many friends in the industry either, having ruffled some feathers with their cut price smartphones.  

The demise of Kogan Mobile "unlimited" mobile service is not a surprise to many within the telco industry. 

One industry source told Smarthouse "clearly the [unlimited] model is not sustainable" adding "customers need to realise they have to pay more for data." 

Telstra Wholesale, who were forced to cease the ispOne contract after they failed to pay their bills, have washed their hands of Kogan Mobile and ispOne, a statement confirmed. 

The telco "will not be accepting new activations, number port-ins or processing credit recharges from ispONE on behalf of Kogan Mobile." 

"People who have services through ispONE and its retail partners, such as Kogan Mobile, are not customers of Telstra." 

An interim service will be available for a fixed period of time while users "choose their next steps." Many appear to have joined Boost Mobile.   

Optus, Australia's telco no. 2 says is "providing certainty" for Kogan and Aldi customers "unclear" about their current mobile service, and are even doubling ex-Koganers data allowance for the first three months.  

However, Vodafone wont be following suit, a spokesperson told Smarthouse. 

"We don't believe its right to make a special offer better than that given to existing customers" a spokesperson said. 

"Our plans are already very competitive" and Voda are about to launch new plans that are "very different", and include $5-a day international roaming. 

However, Aldimobile, also an ispOne customer, was saved from the fate as Kogan. 

Telstra Wholesale confirmed it has entered into an interim agreement with Medion Australia to supply prepaid mobile services. Medion is the supplier to AldiMobile.




Print this article
Email this story to a friend
Link this story:
Link this page to delicious Link this page to Digg Link this page to Furlit Link this page to News Vine Link this page to Reddit Link this page to Spurl Link this page to Yahoo My Web RSS this section





LATEST REVIEWS
New LG 65   New LG 65" Ultra High Definition TV, Complete With Pop Down Speakers: REVIEW
LG Australia has finally rolled out their 65" Ultra High Definition TV offering in Australia and what you get is a TV that delivers a quantum leap in TV technology and surprisingly a significantly improved sound system that is delivered from pop down speakers but the big question is whether it is worth $6,999.
Product Rating 4.5

Westfield To Split   Westfield To Split
Shopping giant to separate ANZ, international operation
Product Rating 0

REVIEW:Note 3 Is The Best There Is In Phablet Smartphones   REVIEW:Note 3 Is The Best There Is In Phablet Smartphones
If you are one of those people who love technology but struggle to manage the hundreds of apps and the endless capabilities that today's smartphones are capable of delivering then the new Samsung Note 3 is not for you.
Product Rating 5




SMARTHOUSE NEWSLETTER
Get the latest news
Subscribe today for your daily news of consumer electronic news...
Get the latest news

ADVERTISE
SmartHouse
reaches over 2 million consumers a year. Contact us today about special deals..

For more information ...

LATEST ISSUE
Smarthouse's
Apr/May 2011 issue

reviews the hot new iPhone attach device, the Zeppelin Air. And we look at what's going on in the tablet space...