A 4SquareMedia Website

> Wearable Technology
> Appliances
> Automation
> Automotive
> Buyers Guide
> CEDIA 2010
> Comment
> Content & Downloads
> Digital Photography
> Gaming
> Green Energy
> HD
> Home Cinema
> Home Office
> How Stuff Works
> Installation
> Portable Players
> Media Centres
> Phones
MP3 Player
Smartphones & PDAs
> Real Sound
> Reviews
> Smart Awards 2013
> Smart Ideas
> Trio Awards 08
> TVs & Large Display
> Wireless & Networking
> Featured Reviews
> Advertising
> Competitions
> Contact
> Disclaimer
> Signup
> Terms & Conditions
> Subscribe to Newsletter
> Subscribe to Magazine

Top 10 Viewed Articles
  1. Who Has The Best LCD TV: Sony, Toshiba Or Samsung?
  2. FIRST LCD TV REVIEW: LG Scarlet 60 Vs Samsung Series 6
  3. Sony PS4 Not Far Away
  4. The Humble PC Gets A Whopping Makeover
  5. Sony Bravia LCD TVs Vs Samsung LED HD TVs Which is Best?
  6. Toshiba Working With Microsoft On New Entertainment Xbox
  7. Blu-ray Xbox 360 Planned By Microsoft
  8. Massive Failure Rate For Xbox 360 Exposed
  9. Free Sony PS3 Con
  10. How To Build Your Own Digital Media Server: Part I
Top 10 Viewed Reviews
  1. First Review: Samsung Series 7 LED TV
  2. Movies On-The-Go With Teac DVD Boombox
  3. Who Has The Best 32-inch Screen: Panasonic, Samsung, or Sony?
  4. Who Has The Best Home Theatre Kit? Denon vs Bose
  5. Every Bit Of Defence Counts
  6. New Denon Home Theatre Makes Bose Look Like Yesterdays Technology
  7. Best Media Player On The Market
  8. At $1,499 The Aldi Medion 17-inch Notebook Is A Steal
  9. Affordable Noise Cancelling Headphones That Work
  10. B&W 600 Speaker Delivers Real Sound


Its Over Telco, You're DUMPED

By Oonagh Reidy | Wednesday | 05/02/2014

Goodbye telco, hello virtual network: Gen Y, iPhone users most likely to suffer bill shock

Aussies ditching their telco in droves, as it emerges almost half (46%) of mobile users have dumped their provider in the past three years. 

The high levels of churn have been driven by customer dissatisfaction, attractive deals available through Mobile Virtual Network Operators (MVNOs) including the likes of Boost, Kogan Mobile and Amaysim who piggyback off the big telco's networks, but offer keener pricing. 

Nearly half of those that have already fled telcos switched to MVNOs. 

Amaysim and ALDImobile are the most popular virtual operators, Telsyte Mobility Analyst, Alvin Lee told CN. 

"Nearly 40 per cent of mobile users are planning to or considering changing providers in the next 12 months, especially those who are already off fixed contracts," he warns. 

However, there were no figures on the most-fled telco's, although Amaysim and Telstra got top ratings by customers in Telsyte's rating survey. 

Users who suffer 'bill shock' more likely to give their telco the elbow.
 "Younger age groups and iPhone users are more likely to have experienced bill shock during 2013, mainly due to the excessive usage of local data, rather than international roaming charges," Lee says.

15 per cent of Australian mobile users experienced unexpectedly high bills, or "bill shock", in the past 12 months, mainly due to the excessive usage of Internet data the survey shows. Ouch. 

However, it's likely bill shocks caused by international roaming are more costly, says Lee. 

The trend to switching is expected to create opportunities for all operators including Vodafone, which despite recent losses, is looking to attract customers to its new 4G network, says Telsyte.

However, high-speed 4G/LTE continues to be a key differentiator for the big carriers like Telstra, Optus and Voda, with MVNOs having less access to 4G networks than older 3G/HSPA+ services. 

Telsyte expects 4G networks to make up nearly 70 per cent of all mobile services by 2017.

Analysts also predict the big carriers will compete against rivals like Boost, Amaysim with 'family deals', bundling a matrix of services via the NBN and new 4G services, including LTE-A (Advanced) and LTE-B (Broadcast) technologies.

Print this article
Email this story to a friend
Link this story:
Link this page to delicious Link this page to Digg Link this page to Furlit Link this page to News Vine Link this page to Reddit Link this page to Spurl Link this page to Yahoo My Web RSS this section

New LG 65   New LG 65" Ultra High Definition TV, Complete With Pop Down Speakers: REVIEW
LG Australia has finally rolled out their 65" Ultra High Definition TV offering in Australia and what you get is a TV that delivers a quantum leap in TV technology and surprisingly a significantly improved sound system that is delivered from pop down speakers but the big question is whether it is worth $6,999.
Product Rating 4.5

Westfield To Split   Westfield To Split
Shopping giant to separate ANZ, international operation
Product Rating 0

REVIEW:Note 3 Is The Best There Is In Phablet Smartphones   REVIEW:Note 3 Is The Best There Is In Phablet Smartphones
If you are one of those people who love technology but struggle to manage the hundreds of apps and the endless capabilities that today's smartphones are capable of delivering then the new Samsung Note 3 is not for you.
Product Rating 5

Get the latest news
Subscribe today for your daily news of consumer electronic news...
Get the latest news

reaches over 2 million consumers a year. Contact us today about special deals..

For more information ...

Apr/May 2011 issue

reviews the hot new iPhone attach device, the Zeppelin Air. And we look at what's going on in the tablet space...