|Having lured 110,000 mobile users onto its cheap network plans, Kogan has backtracked. |
Last week, it axed Kogan Mobile's existing mobile plans and upped the price by 33%, notifying users in an email.
It killed the $29 pm plan, replacing it with $39 plan offering "unlimited" call, texts and 6GN data (but you can only use 400MB per day).
It also upped the cost of the 90 days plan by $20 to $99.
Kogan Mobile has 110,000 active customers, currently.
Several customers contacted Channel News airing their dismay at Kogans Mobile 33% price hike.
Others on Whirpool
forum were far from happy, either.
"Not putting up with this nonsense - 30 odd percent is rubbish. 4 plans soon to be ported to Boost. $1 more, better service, better network...." one wrote.
Several Kogan customers have pointed towards a move to Aldi network.
Another wrote: "Kogan must be crazy since they have completely missed the point (or forgotten) of why people jumped over to them in the first place."