It seems it’s a bad day for the vacuum cleaner industry as another company in that space has copped the wrath of the Australian Competition and Consumer Commission (ACCC) this morning.
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Between 2004 and 2007, Hoover claimed that:
* its Powerforce H5003 Vacuum cleaner had a maximum power output of 2200 watts, whereas it was only able to achieve 2000 watts. The cleaner is able to achieve a 2200 watt output with the addition of a Powerbrush attachment, and
* its Hoover Handivac JVC 2026 hand held vacuum cleaner had a power output of 12 volts or nine volts whereas the cleaner contained a six volt battery.
The ACCC has ordered that Hoover from now on that will:
* only represent the power output of the vacuum cleaner as supplied
* prominently indicate any requirement to purchase additional attachments to achieve any represented maximum output
* discontinue promotional material that misrepresents the power output of its products
* write to its retailers outlining the conduct and request the retailers display a notice in their stores offering compensation to affected consumers
* publish a notice in the Weekend Australian newspaper and on Hoover’s website at http://www.hooverfloorcare.com.au offering compensation to affected consumers, and
* establish and implement a trade practices law compliance program.