Acer Australia claims that they are not going to cease local production despite several staff being laid off this week, they also claim that they are not going to adopt a retail only model despite claims to the contrary by current serving staff.
Acer CEO Charles Chung who has not returned calls to
ChannelNews has written a letter to dealers claiming that the Taiwanese Company
who reported a $5M loss last year and a 38% decline in sales will not be ceasing production of PCs for schools, corporations and governments.
He said “Nothing could be further from the truth and we have
no plans to either stop or slow down our production capacity. We are the only
company that invested heavily in a local assembly line in Australia allowing us
to serve our channel partners and corporate, government, and education
customers efficiently”.
Earlier this week ChannelNews was contacted by current
serving management who claimed that there was infighting among management over
cuts and the slowing of sales. Prior to being contacted by current serving
staff we have held several discussions with former staff who have left Acer
claiming that there is major problems at Acer Australia.
Charles Chung said” There is no instability at Acer
Australia and we have not undergone any “mass sackings”. As with any
large company, we periodically and routinely assesses staff performance and
business requirements, and some individuals were recently let go through this
review”.
Chung also denied that the Company is moving to a retail
model He wrote “Acer Australia has very strong commercial and education
business and is not planning any changes to the way we currently do
business”.
He also said that Acer have expanded their field service
operations across Australia in the last 12 months.
