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CANBERRA – A probe is under way into whether some households have been given incorrect information during rollout of the National Broadband Network.NBN installers informed Gungahlin, ACT, residents they
needed to call in an electrician before the free installation of the service to
their homes, or face a wait of four weeks, according to an ABC report.

NBN Co spokesman Darren Rudd said requirements for installation are listed
online and an electrician is only needed for internal rewiring, cabling or a
new powerpoint.

“I’ve asked our operations manager for the ACT to do an investigation into
this particular case,” he said. “We’ve got very strict policies – we
have contractors who are trained and accredited.”

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