Amazon “Technical Error” Exposes User Information

X

Amazon customers received an interesting email from Amazon informing them of a “technical error” that inadvertently exposed customers’ names and email addresses.

Many users who were sent the email assumed that the email itself was fake due Amazon using a http and not https link. However, customer support confirmed the email was legitimate.

The email is brief, does not contain an apology or admit responsibility, only that the error has been resolved and advises users that it isn’t necessary to change passwords — which is usually the first thing people should do after any kind of data breach.

However, the exposed information puts users at the risk of phishing attacks and could allow hackers to attempt to reset their accounts.

Amazon has made no comment on how many users were affected by the “technical error”, but we can see from Twitter that the email was sent to users in the United States, Europe, and here in Australia.

https://twitter.com/AbolitionOf/status/1065099498995609600

The only way to know if your email address has been exposed is by receiving the short email from Amazon’s customer service team.

The email does not say whether the information was accessed by a third party, it doesn’t state when the error happened, or how long the information was exposed.

Some are linking the “technical error” to related reports of Amazon firing employees for sharing customer emails with third-party sellers, but nothing can be confirmed with the scant information Amazon has released.

Amazon has not yet made any official announcement besides the emails which has not been received well by their users.

BW Trade In 728x90 1 Amazon Technical Error Exposes User Information
Olimpia Splendid Unico Cooling 728x90 Amazon Technical Error Exposes User Information
LG HE FN Series Banners 4SQM LB 728x90 Amazon Technical Error Exposes User Information
JBHIFI Ampere 728 x 90 media Amazon Technical Error Exposes User Information
HAR0532 SHCHnews REF 728x90 Amazon Technical Error Exposes User Information
4SQM banner 728x90px SOUL Amazon Technical Error Exposes User Information
%name Amazon Technical Error Exposes User Information
Banner Shyla 728x90 Amazon Technical Error Exposes User Information
ARL0335 Arlo Pro 4 Banner 728x90 FA scaled Amazon Technical Error Exposes User Information
en us WD MyPassportSSD WEB BNR 728x90 Final Sustain V2 Amazon Technical Error Exposes User Information

YOU MAY ALSO LIKE