Another Free-For-All Data Day As Telstra’s Andy Says Sorry – Again

X

A deeply embarrassed and penitent CEO Andrew Penn has apologised to the nation after Telstra late last week suffered its second recent widespread outage, affecting around 8 million mobile and data customers for up to four hours.

As with the previous outage in February, he has ordered that all customers be offered a day in which they can download unlimited data free of charge.

“We are still investigating how the service disruption occurred, but our early findings show we had a problem that triggered a significant number of customers to be disconnected from the network, and as they were all automatically reconnecting at the same time, this caused congestion,” Penn said in a message posted on the Internet.

“Mobile phones and other mobile devices have become critical parts of our lives and our customers rightly have high expectations of us . That is why it is so disappointing for us to have let down our customers.

“We will be offering all of our mobile customers another free day of data as a way of making this right. This will be on Sunday, April 3. Customers do not need to do anything to receive the free data.”
LG016 Corporate 4square Media LG ToneFree FP9 LB 728x90 Another Free For All Data Day As Telstras Andy Says Sorry   Again
3 728x90 Another Free For All Data Day As Telstras Andy Says Sorry   Again
Top Gun Channel News Banner 1 728x90 Another Free For All Data Day As Telstras Andy Says Sorry   Again
728x90 2 Another Free For All Data Day As Telstras Andy Says Sorry   Again
BEL2221 4Square Magsafe 728x90 Another Free For All Data Day As Telstras Andy Says Sorry   Again
4SQR Logi MX keys Mini 728x90 1 Another Free For All Data Day As Telstras Andy Says Sorry   Again
Leaderboard 728x90 Another Free For All Data Day As Telstras Andy Says Sorry   Again
211112 4Square Banner Narrow TWE3B 2 Another Free For All Data Day As Telstras Andy Says Sorry   Again
728x90 Another Free For All Data Day As Telstras Andy Says Sorry   Again
cs2203g0026 009 624347 au cs co re fy23q2w5 sit in7420 2in1 728x90 R2 Another Free For All Data Day As Telstras Andy Says Sorry   Again


YOU MAY ALSO LIKE