Apple has confessed to a major bug in their operating system which deletes user data when a user has logged in as a “guest”.
Apple has confessed to a major bug in their operating system which deletes user data when a user has logged in as a “guest”.
The bug in the upgraded Snow Leopard operating system, will accidentally delete data belonging to the computer’s owner who after logging back on to their Apple Mac under their own name discovers that all of their data including videos, music and documents have been deleted.
According to the Guardian newspaper the problem first surfaced a month ago but Apple failed to alert users to the problem.
“We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix,” said the company in a statement.
Although some users have been able to restore their data after being hit by the bug, many others have simply been left without any way of recovering the files and information that have been erased.
More to follow.