Apple has apologised to its consumers following reports that the silicone membranes added to its third-generation MacBook butterfly keyboards are causing problems.
The company chose to add the new membranes to prevent dust and debris getting under keys to prolong the life of the keyboard.
A report in the Wall Street Journal — titled “Appl Still Hasn’t Fixd Its MacBook Kyboad Problm” — highlighted the ongoing reports of issues with the keyboard, to which Apple responded with an apology, of sorts.
“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” an Apple spokesman said in a statement. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.”