Apple has gone all defensive after the US Consumer Report slammed the company’s new iPhone 4. Threads on Apple support forums have been deleted by moderators at Apple.
Consumer Report, the US equivalent of Choice magazine, claimed that it could not recommend the new iPhone 4 because of networking and antenna problems. They claim that their tests reveal that the new Apple product has hardware flaws that cause signal quality to degrade.
Earlier this month Apple CEO Steve Jobs defended the iPhone 4 claiming that consumers were not “holding the phone properly”.
Consumers in the USA where the device is on sale have complained of a loss of signal strength when holding the phone along its left-side. Steve Jobs’ answer was “change hands”.
Cached versions of the deleted threads can be read on Bing and Google.
“The problem seems to be a design flaw, and it is significant,” Mike Gikas, senior electronics editor for Consumer Reports, said. He claimed that their tests were conducted in a room designed to eliminate radio-frequency interference.
CNet in the USA said: “It will be interesting to see what sort of fallout this finding will produce in terms of sales for iPhone 4 moving forward. Despite the early reports of these very issues, iPhone 4 still out sold iPhone 3GS by nearly double over its first few days”.