Research In Motion is to release a series of firmware updates to fix problems that have had customers complaining since the phone was launched.
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- If a customer receives a call while listen to music at low volume using a wired headset, the music volume may suddenly increase to the highest level.
- When using voice-activated dialing, incoming audio may be muted.
- The handset may reset itself while sitting idle or while using multimedia applications.
A subsequent update will fix even more issues, including a loss of e-mail connectivity, the phone failing to fire up its mobile receiver at all, and a couple of issues with the keyboard not responding and the phone’s screen orientation.