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Millions of people have been affected by a global Gmail outage. While the $700 billion tech giant Google claimed many services had been restored, at the time of writing many users remained without the service.Up to one billion Gmail users globally were potentially unable to access or send e-mails in the early hours of Thursday, thanks to an unspecified technical problem which was said to have caused the mass outage.

Google began investigating the outage, which affected Google for Work Gmail users at 1:16am AEST. More than four hours later, users in Australia continued to report service outages as they prepared for the working day. At 8.20am Google issued a status that said a resolution was expected “in the near future”.

However, at 2.33pm the service remained “disrupted” and users whose email had been restored reported messages they were sent during the outage had still not been delivered.

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