iPhone 4 Rort Exposed Among Telstra T Store Franchisees

X

Franchisees of Telstra T-Life stores are being investigated after it was revealed that users are being forced to pay more for their new iPhone than what Telstra is advertising on their web site.

According to the Sydney Morning Herald franchisees have been rorting iPhone 4 customers by asking them to sign contracts agreeing to over $1000 in extra charges.
The SMH said that some T-Life stores have been adding a further monthly handset cost on top of this amount that adds up to hundreds of dollars in extra charges over the life of the contract.
For instance, those who buy a 16GB iPhone 4 on a $49 plan must pay $149 up front under the advertised prices. But some T-Life stores are asking for an additional $25 a month on top of this, equating to an extra $600 over the life of the contract.
The SMH quoted one: “The [T-Life store] manager who said that because he owns the franchise he can charge whatever the hell he wants,” wrote a user on the Whirlpool forums, where a large thread has formed around the matter.
“He doesn’t have to issue subsidised phones nor does he have to follow the iPhone 4 plans that Telstra have on their website.”
According to the website whirlpool.net.au several consumers have said they experienced the same issues and received similar responses from T-Life store managers. Some say the additional monthly charge at other stores was even higher, at $49 a month.
Telstra has said that they are investigating the matter.
More to follow.
thumbnail G415 SmartHouse 728x60 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
728x90 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
ARL0300 Arlo ESS VDB Mate Date Banner 72dpi 728x90px V1 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
728 x 90 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
211112 4Square Banner Narrow TWE3B 2 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
728x90 2 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
728x90 Tour iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
Aspire Vero Banner Intel CCF 728x90 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
SPORT TW Banner Conversion EN 728x90 1x iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees
728x90 iPhone 4 Rort Exposed Among Telstra  T Store  Franchisees


YOU MAY ALSO LIKE