iPhone 4 Screens Cracking Under Pressure Say Carriers

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Phone Companies Vodafone Optus and Telstra have confirmed that they are getting more complaints relating to iPhone 4 screens cracking than with the two previous Apple iPhone models.

Phone Companies Vodafone Optus and Telstra have confirmed that they are getting more complaints relating to iPhone 4 screens cracking than with the two previous Apple iPhone models.

A survey of carrier stores in North Sydney and surrounding suburbs reveals that the new iPhone is “easily” cracking and that consumers are betting taking out warranty insurance.
Earlier today Fairfax Media reported that the screens of two $900 iPhone 4 models cracked within days of one family buying the new mobile phones.

SquareTrade Warranties claim that the new iPhone 4 models are 82% more likely to crack than previous models. Apple is not available to comment and staff at the Sydney Apple store said that they would get into “serious” trouble and could be sacked if they commented.

The company analysed its warranty claims for more than 20,000 iPhone 4s and found that owners also reported 68 per cent more accidental damage than for iPhone 3s.
About 15.5 per cent of iPhone 4 owners had an accident within months of buying their phone.

”The iPhone 4 appears to be significantly more likely to break than previous versions. The aluminosilicate glass seems to crack at least as often as the old glass, and there is now twice as much surface area to break,” the company said.

An Optus store staff member said” We have had a lot of complaints about iPhone 4 screens cracking. They have very little protection if knocked or dropped and we suspect that the screen is already under pressure from the band that surrounds it so a simple knock could easily lead to a cracked screen. What Apple need to do is use the Corning Gorrilla glass which is the same glass used in the new Motorola Druid phone. It is scratch and crack proof”.

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