Consumers and businesses who trade with CatchOfTheDay have slammed the online retailers who appears to have deliberately hidden a hack attack on their systems for more than 3 years.
According to the Company their system was hacked back in 2011 with tens of thousands of customer details stolen including passwords.
But despite knowing about the attack the retailer failed to notify their customers, what is not known is whether the credit cards or bank accounts of any of these customers were compromised.
At the time the Company that was being run by Brothers Hezi and Gabby Leibovich, Founders of CatchOfTheDay they also failed to notify the Australian Privacy Commissioner when the event happened.
They claim that they did inform police, banks and credit card companies at the time but not the people who faced the biggest threat, their customers.
One customer called John wrote on Twitter: This probably explains why my bank cancelled my card because of a suspicious offshore transaction. Thankfully they were alert.
Another customer wrote on “Thats a shameful response to a data protection issue, and inexcusable for taking 3yrs to notify. Do you deserve my business?”
Another customer wrote “What a bastard act, I will never use them again. This is a business where their customers come last”.
THE $200 million online retail group backed by James Packer and one of the world’s largest hedge funds claims that they aim to double revenue and profit over the next two years.
The Company is being bankrolled by an investment consortium including Tiger Global Management, Mr Packer’s Consolidated Press Holdings, Seek chief executive Andrew Bassat and boutique investment group Gannet Capital.
The Company called the attack an “illegal cyber intrusion, which compromised names, delivery addresses, email addresses and hashed (encrypted passwords)”.
What is not known is how many of the tens of thousands of customers the Company brags about were compromised.
The Company claims that their security networks are continually evolving and have since the attack undergone major upgrades .
Sources claim that the attack may be the single largest breach to occur in the history of Australian retail.