Samsung and the U.S. Consumer Product Safety Commission (CPSC) are working together “to address safety issues related to certain top-load washing machines”, the CPSC has advised.While Samsung has been undertaking its global Galaxy Note7 smartphone recall, it is now also dealing with issues related to certain top-loader washing machines made between March 2011 and April 2016, working with the CPSC.
“CPSC is advising consumers to only use the delicate cycle when washing bedding, water-resistant and bulky items,” the CPSC has advised.
“The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged.”
As reported by The Wall Street Journal, three consumers had filed suit against Samsung in August, alleging their machines had suddenly exploded while in use.
Samsung has stated that it is “in active discussions with the CPSC”.
“In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items,” Samsung stated.
“Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle.”
Samsung, meanwhile, has issued a statement clarifying that the machines are not available in Australia.
“Samsung Electronics Australia is aware of reports regarding select top-loader washing machines sold in North America,” the company stated.
“The top-loader washing machines sold in the North American market are not available in Australia.”
Separately, Samsung has been undertaking a recall of top-loader washing machines posing a fire risk in the Australian market, with the recall first issued in 2013.