NAB has added a new instant card feature to its NAB Pay mobile payment service that allows customers with a lost or stolen card to continue using their personal Visa credit cards through NAB Pay within minutes of a replacement card being issued.NAB states that the new feature means customers with NAB Pay on a compatible Android device “can keep paying with their replacement card, without having to wait days for their physical card to arrive in the mail”.
“This will be particularly useful for customers who are travelling – we know this is often when customers want the confidence they will always have an easy way to pay,” NAB executive general manager of consumer lending Angus Gilfillan commented.
“With this change, NAB customers can have their replacement cards issued and then it will be instantly available for use through NAB Pay, anywhere contactless cards are accepted around the world.”
NAB has also advised that an additional six NAB Visa credit cards are being added to NAB Pay from today, meaning all personal NAB Visa credit cards can be used on the service.
Having been launched in January, NAB states that NAB Pay has seen more than 225,000 debit and credit transactions made through the app in the last six months.