The Australian government has announced that the Network Operations Centre for the National Broadband Network (NBN) would be based in Melbourne.The Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy said that the NBN Co chose Melbourne as the location for the network operations centre because its engineering and technology operations were based there.
Senator Conroy also said that the establishment of the network operations centre was the next step in the delivery of the NBN.
“When fully operational, the Network Operations Centre will be the nerve centre of the NBN, and will employ around 425 professional and technical staff. The Network Operations Centre will assist in making sure customers who connect to the NBN have a robust and reliable experience,” said Conroy.
The Network Operations Centre will do the following: Take service orders from Retail Service Providers; coordinate provisioning and fault repairs; manage network traffic; and provide data for billing purposes.