The new Channel Nine digital TV channel “Go !” is more no go, than Go for thousands of consumers who when switching to the channel found that their TV screen went to black.
The problem it appears is that views are going to have to “rescan” their digital channels as well spend time, eliminating the channels they don’t want to reset their digital TV offering and there is evey chance that this won’t work according to comments on leading digital TV forum sites.
The channel which is scheduled to go to air officially on Sunday was unofficially aired on Wednesday when the problem was discovered.
Aimed at a youth audience, the new digital TV shows include Batchelor, Gossip Girl, Vampire Diaries, Weeds and Curb Your Enthusiasm
As a result of the problem the Nine Network who are struggling to compete with the Seven Network And the highly successful OneHD digital Channel from the Ten Network were forced to take out advertising in national newspapers to advice consumers to “rescan” their channels using the automatic tuning function on their TV sets.
According to the Sydney Morning Herald, Sydneysider Brett Hampson, with others on leading digital TV community website DTVForum.info, followed Nine’s instructions and tried to rescan their channels but the process did not work.
“My retired neighbours had the problem and I had to rescan their tv to get the channels back but this hasn’t worked for me,” Hampson said.
“I’m technically minded but I was more worried about those people not technically minded who will end up paying for someone to come to fix it because of a channel 9 issue.”
The Nine Network who fail to communicate with consumer electronic magazines and web sites has been forced to set up a helpline helpline on 1300 152 231.