Pioneer Australia has moved to assure its customers that it will honour all warranties on its kuro television products after announcing late last week it will be out of the plasma market by 2010.”Pioneer Australia continues to support consumers who purchase our plasma screens with a committed five year warranty on all KURO LX-series and monitor screens, as well as a three year warranty on the C-series model,” says Toshio Izumi, managing director of Pioneer Electronics Australia.
It will maintain its after-sales service for plasma, ensuring consumers will be able to continue to benefit from applicable warranties. The company will uphold its after-sales support on plasma beyond the company’s official exit from the flat panel market.
With last Thursday night’s global announcement by Pioneer Corporation sparking increased local demand for its plasma screens, Pioneer anticipates its award-winning KURO range may sell-out as early as Spring 2009.