Critics panned the device as soon as it went on sale in Japan now Sony, who is already struggling in the handheld gaming market, has admitted that their new handheld PlayStation Vita is riddled with software bugs.At the weekend users complained that the device was “expensive” at $380 and “very proprietary”.
Now hundreds of owners are lining up to complain that the device has a host of flaws, causing Sony to issue an immediate software fix.
Users claim that the new device which is set to compete with the Nintendo DS cannot be shut down easily after being charged and has an unresponsive touchscreen that “often” freezes the system.
Overnight Sony issued a statement apologising for the bugs. The statement has been translated by Google Translate a little poorly. It reads: “Currently, special office and information centre PlayStation Vita, has gotten more inquiries contact usually by the time zone we call remained a difficult tie. Apologize for any inconvenience to customers, Sorry.
“PlayStation Vita some of the inquiries have been received about the PlayStation Vita, by you doing your handy and easy, some cases improved. So we offer a Q & A below, before submitting an inquiry, try you for your check, thank you.”
Within hours of the device going on sale customers were panning the device. On one forum, Physmet wrote “I don’t think Sony has learned from its mistakes. The PS3 pricing was a major factor in why it flopped. Without people buying it, game makers weren’t willing to commit resources to making games for the platform. Now, they’re pricing their handheld at the price of a regular console. Good luck!”
The new device features a five-inch (12-centimetre) LED touch screen, two cameras and a GPS receiver, and comes in WiFi and 3G models. It can’t immediately play 1080p, with the English manual hinting at an update, nor can it take HD video transferred from the PS3; 720p is the most that can play in normal use.
Another critic wrote “What Sony don’t tell you, is you need a special “Vita” memory card for it as it doesn’t use normal SD cards and the Vita memory card can cost $130 or more for a 32GB. Sony never learns or adopts standards and tries to force their proprietary crap on everyone. I can go buy 4x32GB SD cards for $130″.
The PS Vita goes on sale in Australia in the New Year.