Strategic Partnerships The Way Forward, Says Samsung

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A successful year closes on a high for communications giant, Samsung, with the award of ISO 9001-2008 for its quality management system.This year has seen the phones provider launch an enormous range of phones including the multi- media SMT-i5243 desk top phone.

2010 also saw Samsung Communications engage in a range of strategic partnerships with the likes of Telstra, M2 Telecoms, Community Telco Australia, Optus and Engin in a bid to become a leader in IP solutions services.
 
The company also scored some major government contracts in 2010 including the Tasmanian Government’s Small Sites IP Telephony, Western Australia’s parliamentary offices for the supply, installation and maintenance of telephone systems for in a two year deal.

The company has also introduced the OfficeServ Technical Certification Scheme, which provides training and expertise to all its dealers.

Samsung Communications General Manager, Brett McInnes, attributes the company’s success this year to its expansion of its OfficeServ IP PBX line-up and building the channel’s IP expertise coupled with its range of strategic partnerships.

“In May, we combined forces with Australia’s leading broadband telephony company, Engin, to offer our OfficeServ 7000 products with low priced call plans.

“The relationship means that SMBs can enjoy big business featured phone systems and the savings associated with VoIP technology,” said McInnes.

Samsung have also said that they will launch a range of data switches in the Australian market in early March 2011, which are currently available in the UK market.

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