VoIP telco gotalk is in trouble again, this time with the Australian Communications and Media Authority (ACMA), which has taken the company to court over breaches of the Do Not Call Register.
The ACMA will allege in court that gotalk used two offshore call centres that made more than 40,000 telemarketing calls to numbers on the Do Not Call Register.
This is the first time the ACMA has taken a company to Federal Court over breaches of the Do Not Call Register Act 2006.
However, in 2008, the Australian Competition and Consumer Commission (ACCC) found gotalk was using unethical practices to sell its product to consumers. Gotalk telemarketers from offshore call centres phoned consumers and told them that their current providers had been taken over by gotalk, and that the consumers would have to switch to gotalk.
Gotalk could face penalties of up to $1.1 million dollars.
