Telstra is the best broadband provider in the country according to an independent research released today. The report also says that the largest NBN bidder, Singtel Optus, is in last place out of the nation’s eight main broadband providers due to its poor e-mail delivery times.
Telstra retained its number one ranking in the Epitiro research report, which measures performance across a range of indicators including Internet speed, email, browsing, connection and gaming.
Telstra Public Policy and Communication Group Managing Director, David Quilty said: “Telstra has world-class fixed, cable and wireless networks, including the largest, fastest, national wireless broadband network in the world. This result hasn’t come about by accident. While Telstra has moved on from the NBN process, we will continue to invest and innovate in our world-class network assets.”
“We’re upgrading Next G to 21 Mbps and have a road map to make it even faster. In 2008, we upgraded more than 900 additional exchanges to ADSL2+ and our cable network can deliver up to 30Mbps to some 1.8 million households,” adds David.
Singtel Optus ended up in last place because its email delivery times were around 10 minutes, nearly twice as long as the survey average. It also slumped in areas such as response times in finding host addresses and network computers.
Acacia and Axia, the other remaining national NBN bidders, did not rank because they do not even offer any broadband services.
These results cast a dark cloud over the capabilities and the record of those asking to be entrusted with the massive and critically important NBN project.
Mr Quilty said the Epitiro study provided a harsh reality check on the NBN: “Australia’s NBN must be world-leading rather than world-lagging. It must be reliable, secure, highly capable and upgradable and built by a company with the finances to deliver. There is nothing to suggest that the remaining three national bidders of the NBN meet any of these core requirements.”