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If there is a recession looming, don’t tell cash-rich Telstra, who opened its 32nd T[life] and plan on opening 60 by the end of the year.Telstra Consumer, Executive Director, Mr Andy Ellis, said that the Sydney T [life] store had exceeded expectations during its first year of business and the flagship Melbourne T [life] shop was also off to a great start. The new store is in Elizabeth St, Sydney.

“The T [life] concept of trying before you buy has proven extremely popular with our customers and is helping put us ahead of our competitors, with service and products that they simply cannot match.,” said Ellis. “Since the trial tutorial programs commenced, more than 2,500 one-on-one mentor sessions have taken place, with an average satisfaction rating to date of 94 percent. We are seeing that mentored customers purchase 66 percent more browsing packs and their data usage is more than 1.5 times that of customers that have not been mentored.”

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