SYDNEY: Telstra is continuing to restore services to areas impacted by the bushfires and other strong weather conditions over the last few months, according to Campbell Simpson, external editorial lead at Telstra.
But Telstra services in more than 20 areas in NSW are still affected by bushfires, following the end of summer.
“There is still more for us to do to bring back mobile connectivity and fixed-line services to some regional and remote areas, especially in areas where our infrastructure is isolated – like towers on hilltops only accessible by fire trails,” Simpson said.
The telco also said that its short-term assistance package, including free usage of its payphone network and Telstra Air payphone Wi-Fi hotspots, will end in locations with restored services, while long-term assistance packages, which include call diversion services and credit, are closed.
Simpson said more than 2.5 million free calls and 121,000 SMS (short messaging service) calls came from Telstra payphones and more than 82 terabytes of data were transferred over Telstra Air as of January 6, 2020.