X

Telstra has unveiled plans to regularly publish national-level performance data for its NBN services, along with location-specific estimates of NBN network speeds for customers signing up for its services.

These moves follow a surge in complaints by customers in many areas of Australia of slower-than-expected NBN connections.  

 “We want to give our customers the best experience on the NBN. We think this starts with giving them more accurate information about the speeds they can expect at their home, backed up by a commitment to deliver on those expectations even during busy periods,” a spokesman told Communications Day.

The plan is to begin publishing national-level performance data in April, with the network speed estimates to follow around mid-year. The estimates would include information on what speeds customers can expect in busy periods and what applications they could run at those speeds, the spokesman said.

cs2203g0026 009 624347 au cs co re fy23q2w5 sit in7420 2in1 728x90 R2 Telstra To Publish NBN Speeds
thumbnail G415 SmartHouse 728x60 Telstra To Publish NBN Speeds
ARL0546 Arlo Go 2 Banner 728x90px 72dpi V2 Marina Telstra To Publish NBN Speeds
728 x 90 Telstra To Publish NBN Speeds
SPORT TW Banner Conversion EN 728x90 1x Telstra To Publish NBN Speeds
Uniden PRO 728 x 90 Telstra To Publish NBN Speeds
CUST Retention FY22 Sport WinterCodes Q3 NRL 728x90 Telstra To Publish NBN Speeds
1 Telstra To Publish NBN Speeds
Flick of a switch 728x90 1 Telstra To Publish NBN Speeds
Leaderboard 728x90 Telstra To Publish NBN Speeds


YOU MAY ALSO LIKE