The privacy watchdog has asked Telstra for further information about its security breach last year which left thousands of customer details exposed.
The investigation came in the wake of the major security breach which occurred in December last, and saw close to one million Telstra ‘bundle’ customers personal details leaked online.
These included passwords, usernames, phone numbers and addresses which were indexed by Google and publicly accessed by typing in ‘Telstra Bundles request search.’
The telco later apologised for the security breach and informed the Privacy Commissioner, and were also to compile a report due the end of January.
The Commissioner “asked that Telstra also provide a detailed written report on the incident, including how it occurred, what information, if any, was compromised and what steps [it has] taken to prevent a reoccurrence.”
But now it seems the Privacy Commissioner, Timothy Pilgrim, isn’t satisfied with the answers the telco provided and has requested further information in a bid to “clarify” certain issues, according to a spokesperson from the Office of the Australian Information Commissioner.
“Telstra provided us with some information that we had further questions about. We are now considering the answers to those questions.”
However, there is no indication of what these questions are, although the spokesperson indicated these investigations take time.
There is no timeframe for the publication of the report.