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Vodafone has said it will offer its NBN customers unlimited access to free 4G internet to bridge the gap between sign up and installation date.

After previously announcing its plans to begin offering NBN by the end of the year, the telco has now begun to provide more details about the services it will offer.

The new Vodafone Wi-Fi Hub modem will support both fixed and mobile broadband connections, and will feature a pre-installed SIM that is able to give customers up to 12Mbps download and up to 1Mbps upload speeds on the Vodafone 4G network.

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As well as providing internet access while customers wait for their NBN service to be installed, the Wi-Fi Router will also be able to provide a back-up service when NBN is carrying out repairs to fix a customer’s service for up to 30 days.

Vodafone general manager of Fixed Broadband Matthew Lobb said it had developed the technology in response to the concerns of Australians, who told the telco “they don’t care about the kind of technology their internet runs on, they just want it to work”.

“At launch we are proud to offer all Vodafone nbn™ customers access to the best of both worlds – our amazing mobile and broadband networks,” Lobb said.

“We have listened to people’s concerns about missing out on internet access or paying out of their own pockets for mobile data while they wait for their service to be installed or repaired.”

Telstra offers a similar router to Vodafone’s Wi-Fi Hub called the Gateway Frontier which is able to connect to Telstra’s 4G network while a home internet service is being activated or during outages.

Vodafone said it would provide more details about its NBN plans in the coming months.

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