Vodafone Hutchison Welcomes ACMA Telco Inquiry

X

Vodafone and 3 Mobile have issued a statement endorsing the decision by the Australian Communications and Media Authority to commence an inquiry into customer service and complaints management in the telecommunications industry.Vodafone Hutchison’s Director of Consumer Service and Experience, Michael Young said, “Following our merger last year, we have set ourselves a goal of delivering the best customer service in the industry. Although Vodafone and 3 customers have the highest levels of customer satisfaction of all the mobile carriers, the consistency of our customers’ experience needs to improve and we still have a lot more work to do.”

“We welcome the opportunity to liaise with ACMA to define and lift the benchmark for customer service for the entire industry.”

“We also look forward to the proposed streamlining of regulation in the telecommunications industry,” concluded Young.

728x90 Vodafone Hutchison Welcomes ACMA Telco Inquiry
Uniden PRO 728 x 90 Vodafone Hutchison Welcomes ACMA Telco Inquiry
728x90  Vodafone Hutchison Welcomes ACMA Telco Inquiry
Polk Signa S4 728x90 1 Vodafone Hutchison Welcomes ACMA Telco Inquiry
728x90 Tour Vodafone Hutchison Welcomes ACMA Telco Inquiry
cs2203g0026 009 624347 au cs co re fy23q2w5 sit in7420 2in1 728x90 R2 Vodafone Hutchison Welcomes ACMA Telco Inquiry
braun audio 728x90 Vodafone Hutchison Welcomes ACMA Telco Inquiry
BEL2221 4Square Magsafe 728x90 Vodafone Hutchison Welcomes ACMA Telco Inquiry
4Square clarity ad 1 Vodafone Hutchison Welcomes ACMA Telco Inquiry
728x90 2 Vodafone Hutchison Welcomes ACMA Telco Inquiry


YOU MAY ALSO LIKE