Telstra has launched a new service that allows a customer to convert their voicemail into text.
Telstra has partnered with UK company, SpinVox, to bring the voice to text service to Australian customers. The system, which is called Voice Message Conversion System (VMCS), captures spoken words, and automatically converts them into text.
The Voice2Text service will convert voicemail messages to text and will be sent to a user’s mobile phone as an SMS. Voice2Text subscribers will see the caller ID in the text message, allowing them to easily call or text straight back. In addition, customers also have the option of listening to their voice messages by simply calling MessageBank in the normal way.
Telstra Consumer Executive Director, Ms Glenice Maclellan, said “At a glance, people can usually see who has called, discreetly read the content of the voicemail and make prompt decisions even if they are in a noisy environment, travelling, or simply in the middle of doing something else.”
Telstra customers who take up the Voice2Text service for the first time will also get the service free for the first month.
Customers can also choose from a number of monthly pricing options including $15 for 500 messages or pay as you go at 40 cents per message (with $5 monthly fee).
See: www.telstra.com
