WhatsApp, the popular messaging smartphone application owned by Facebook crashed over the weekend, leaving millions of consumers in the USA, U.K, India, South Africa and Australia affected by the ecent outages.
WhatsApp allows consumers to share photos, messages, videos, and even allows for phone calls to be made through the internet on its application. However, not only videos and messages can be sent, larger files such as location, work documents, map coordinates or direction, and even audio files can be shared through the app.
The messaging app throughout the weekend would not allow users to send or receive texts. Delete or edit profile imagery and there were even some consumers that could not update privacy settings or account information on the app. Over 500 reports were submitted to the outage reporting independent website Downdetector.
According to tfcmedia in India a spokesperson from WhatsApp said Saturday, “Earlier today, WhatsApp users globally had trouble accessing the app for about an hour. This issue has been fixed and we apologize for the inconvenience,” It was out much longer in other areas around the world.
Many users took to various social media platforms to express their complaints and grievances with the service being down. The service is now up and running after the WhatsApp team worked tirelessly to ensure systems could be back up and fully operational.
There should be no concern for security risks or account information to have been stolen. Problem such as this leave consumers asking the question, how safe is my information?