Millions of Microsoft users were hit today as services went offline.
Click to enlarge
Hotmail, Office 365 and SkyDrive and other Windows Live services all ran into difficulty earlier today, forcing up to 364 million users offline.
“We’re aware of an outage impacting some of our properties. We are actively working to resolve this issue & seeing some returning now,” Microsoft News tweeted three hours ago.
The problem was associated with Internet’s domain name service (DNS) address system.
Microsoft alerted users to the problem on its blog earlier today:
“If you’ve been trying to use Hotmail, SkyDrive, or our other Live properties in the last couple of hours you may have noticed problems accessing our services.”
“We are working on propagating the DNS configuration changes and so it will take some time to restore service to everyone.”
The embarrassing crash comes after rival Google cloud suite also suffered a brief crash just days ago.
The system began to be restored some hours later around, and although Microsoft confirmed at 2.45pm local time the service were returning, some Hotmail users full service were not returned until 4.50pm, according to reports.