“Sorry, we can’t play the disc”: It may have sold one million already, but there are issues with hardware, including faulty disc drives.Reports are emerging as gamers are experiencing faults with Xbox One’s disc drive, which is making a click or grinding sound after the disc is inserted, dubbed the “Click of Death’.
Gamers are met with a notification stating: “Sorry, we can’t play the disc”.
Microsoft confirmed the hardware issue is affecting a “very small number of users”.
“The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers,” Microsoft told IGN.
Other issues have also been reported by Xbox One owners including sudden shut down and blank screens.
This follows the blue failure light dubbed “blue line of death”, PS4 owners have been subjected to on their screens.