UPDATED: NSW Police have posted a statement saying Triple Zero lines could be hit by the outage.
A spokesperson says, “The advice we have received indicates Telstra customer mobile phone calls to Triple Zero (000) should automatically be connected via another carrier; however, if you are experiencing problems use a landline.”
Telstra customers are suffering through another mobile phone outage over its 3G and 4G network which is affecting nearly every major city in Australia.
The issue was first spotted a couple of hours ago with a number of Twitter users expressing their angst.
This outage is also hitting Telstra financially with its shares diving 1.6 per cent to a new seven year low of $2.80.
It seems as though @Telstra is having an #outage affecting mobile services.#Monday pic.twitter.com/w0ZVQCgp3u
— BenAylett.com (@BenAylett) May 21, 2018
Some Telstra users are even experiencing an issue on the network’s outage page.
@Telstra How’s this for service! Even the outages page gives an error message… pic.twitter.com/URkEFLDvT3
— Lawrence (@lwrncwds) May 21, 2018
Earlier this month Telstra’s 4G network crashed then a week later an lightning strike caused the triple-zero line to go offline. Telstra has also been fighting with the NBN over outages both pointing the finger at each other over two separate issues happening a couple of weeks ago.
However, some customers are making light of the situation.
I choose to be with @Telstra so every month or so I get an hour of peace and quiet when my service goes down pic.twitter.com/dvHmI2qPWf
— Scotty McDonald (@Scotty_McDonald) May 21, 2018
Telstra has said on its website the issue is under investigation.
More to come.
