Amendments Made To Mobile Roaming Standard

X

The Australian Communications and Media Authority (ACMA) has amended the International Mobile Roaming (IMR) Standard, taking into consideration improvements in telco roaming products since the introduction of the IMR Standard in 2013.Customers will now have the choice to opt out of receiving roaming usage alerts, while telcos will be able to provide mandatory on-arrival roaming information to travellers in a single SMS, rather than in several.

Telcos will have more flexibility in the ways that they offer customers the ability to decline mobile roaming services while travelling overseas, at no or low cost, with requirements that mobile virtual network operators provide charging and spend management information delayed from May 23, 2016 until January 1, 2019.

ACMA noted that the changes come in
response to initiatives proposed by representatives of the
telecommunications industry, the Australian Mobile Telecommunications
Association (AMTA) and the Communications Alliance.

ACMA
additionally noted that the changes also take into account decreasing
complaints about roaming to the Telecommunications Industry Ombudsman.

AMTA and the Communications Alliance state that industry welcomes the amendments.

“These amendments recognise that the customer protections built into international roaming products have improved dramatically in recent years, as service providers have committed to minimising the chances of customers receiving unexpectedly high bills,” AMTA CEO Chris Althaus commented.

“Products such as data packs and unlimited roaming for a fixed daily fee have changed the face of international roaming and contributed to the halving of roaming-related customer complaints to the industry ombudsman over the past three years.”

Westan 728x90px Amendments Made To Mobile Roaming Standard
BEL2535 BPB024 4SQ Banners 728x90 Amendments Made To Mobile Roaming Standard
MaxRanger4K Leaderboard 728x90 Amendments Made To Mobile Roaming Standard
Arlo EOFY25 728x90 Amendments Made To Mobile Roaming Standard
BlueAnt 4SQM PumpAirUltra 728x90px Amendments Made To Mobile Roaming Standard
ChannelNews AZ100 728x90 Amendments Made To Mobile Roaming Standard
Flick of a switch 728x90 1 Amendments Made To Mobile Roaming Standard
241211 SAV Ruark CNewsJan Leader Amendments Made To Mobile Roaming Standard
HAIER Series 600 FLW HPD Pairs 728x90 1 Amendments Made To Mobile Roaming Standard
728x90 Amendments Made To Mobile Roaming Standard
Skullcandy 728x90 1 Amendments Made To Mobile Roaming Standard
JBL TourPro3 728x90 Amendments Made To Mobile Roaming Standard
Uniden Channelnews SoloX July 2024 728x90 1 Amendments Made To Mobile Roaming Standard
channel news banner 728x90 Hitachi Amendments Made To Mobile Roaming Standard
AU X8 Banner 728x90 Amendments Made To Mobile Roaming Standard
Px7 S3 728x90 1 Amendments Made To Mobile Roaming Standard
728x90 Amendments Made To Mobile Roaming Standard
Hisense KV BannerAd 728 90 Amendments Made To Mobile Roaming Standard
728x90 Amendments Made To Mobile Roaming Standard
FA 979 HN MDF SG14 14gen 728x90 1 Amendments Made To Mobile Roaming Standard
GOTHAM 728px x 90px Amendments Made To Mobile Roaming Standard
ELX DIG Crosscat Promo 728x90 Mar25 Amendments Made To Mobile Roaming Standard
728X90 1 Amendments Made To Mobile Roaming Standard
Marshall 728x90 1 Amendments Made To Mobile Roaming Standard
728 x 90 Amendments Made To Mobile Roaming Standard


YOU MAY ALSO LIKE