And ASUS are not bad either, say consumers.
Macs, ASUS come out as consumers top PCs as Australia’s love affair with Apple continues.
The brand came up trumps in both the laptop and desktop satisfaction category, while Taiwanese founded ASUS ran away with the gong for most satisfaction for a desktop on a Windows based system.
There was no clear winner in Windows based laptops.
“Apple says it offers the best personal computers in the world and it seems its Australian customers agree,” said Steve Mickenbecker, Canstar Blue Head of Research.
However, the survey also highlighted price was still a bug bear for Apple customers, despite its overall success.
“Apple was the clear winner in the overall desktop category, and received the highest scores,” said Steve.
The study also revealed Microsoft’s Windows based PC operating system are still holding their own against the Mac, according to the research, meaning it will be some time before Macs are the eponymous system here.
“The Windows operating system is more common and most people know how to use it,” Mickenbecker said.
“While Windows can be run on an Apple, it is not the standard operating system and requires additional set-up and possibly advanced-user knowledge. ”
Despite this affinity with Windows many consumers have expressed dissatisfaction with Microsoft system’s Vista and Windows 7.
When it comes to laptops, lack of portability and short battery life was the issue causing most dissatisfaction, with users vexed by the need to plug in often.
“Our survey found that- the point of laptops -can be severely compromised by short battery life and the weight of the computer.”
The study by consumer ratings agency Canstar Blue, is the first of its kind here, surveying 2500 Australians who purchased a desktop or laptop in the last two years.
