What’s the most reliable smartphone?
A new study shows Apple’s iPhone is by far the most reliable smartphone.
A recent study by FixYa found the iPhone, especially its latest ‘5’, was the most reliable phone compared to Samsung, Motorola and Nokia phones.
“Sleekness,” “dead simple users interface” (a phone granny and kids can use), reliability and Apple’s ecosystem were all hailed as iPhone pros.
Among the iPhone’s reported woes were poor battery life, lack of new features and no connection to Wi-Fi networks.
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Rival Samsung, the biggest phone maker in the world, was found to have more issues in its devices, according to the study which looked at over 720, 000 problem reports on four phone brands.
“Great screen quality”, “enjoyable user interface”, “significant” battery life on the S III were all Samsung pros.
However, battery life on the Galaxy Nexus, “persistent” microphone and speaker issues were the woes cited by the FixYa report.
Samsung had treble the number of reported complaints of rival Apple at 187,520 versus just over 74,000 for the iPhone.
Apple rated the best on the reliability scale (3.47), Samsung followed on 1.41, while Motorola (0.13) was found to be the least reliable and had over 136,000 reported issues even though it accounts for under 2% of the phone market.
Nokia too proved an annoyingly problematic smartphone for users and scored 0.68 – the second lowest- on the reliability scale.
Nokia smartphones were faulted by a ‘laggy response’ on apps and programs compared to other devices, lack of apps compared to Android and Apple iOS, and battery life and overheating, even on its new Lumia devices.
Nokia had a massive 324,439 complaints in all.
However, the hardy touchscreen on its new Lumia 900 was found to even “withstand a nail being hammered into it”. The “novel” Windows Phone 8 homescreen with its live tiles and good customization were all listed as pros.
