Another dud Sony PC product is being recalled because there is a “real threat” that the Sony Vaio Flip 11A device could overheat and electrocute a user.
Sony management in Australia are refusing to talk to the media however the Company has issued a dramatically worded recall for the device. This is not the first time that dire warnings have been issued for a Sony PC product.
Ironically the Company did not advice SmartHouse or ChannelNews of the recall.
In March Sony Japan said that the Company was quitting the PC market.
Owners in Australia have been directed to immediately cease using the convertible, and contact Sony for information on how to arrange for an inspection and a repair to the device, or a full refund of the purchase price.
The affected models include the SVF11N18CGP and SVF11N18CGS models.
The full recall notice declares that “Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer’s purchase price.”
Sony sold off its Vaio PC unit in February due to poor sales. The devices were manufactured in Taiwan and designed by an external design team with a Sony logo attached to the device.
The Vaio Flip laptop-tablet convertible came in silver, black, and pink, had an 11.6-inch touch display, and was sold in both Harvey Norman and JB Hi Fi.
Anyone with a Vaio Flip should cease using it right now.
Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer’s purchase price.
Owners of the Vaio Flip are encouraged to contact Sony at 866-702-7669 to receive a free inspection of the device, followed by a free repair or full refund.
Sony’s latest Flip out follows a similar warning in April, when Sony warned that the Sony Vaio Fit 11A was at risk of overheating. The Fit 11A’s problem was a faulty battery. The CPSC notice did not say what the problem was with the Flip.